The implementation of total quality management involves the use of many techniques such as quality circles, benchmarking, Six Sigma principles, reduced cycle time, and continuous improvement.
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Q42: Continuous improvement is the implementation of a
Q49: Very high expectations from senior management and
Q49: For control, this type of measure is
Q50: A group of six to twelve volunteer
Q51: According to MANAGER'S SHOPTALK in Chapter 19,
Q55: _ indicators focus on production and operating
Q56: Outsourcing is the continuous process of measuring
Q57: Zachary, a manager at ExecuComp, receives quarterly
Q58: Benchmarking is the age-old practice of allowing
Q59: TQM tends to be most successful when
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