Which of the following refers to work behavior that goes beyond job requirements and contributes as needed to the organization's success?
A) Job satisfaction
B) Organizational citizenship
C) Cognitive dissonance
D) Job involvement
E) Organizational Commitment

Question

Quizplus · Accepted Answer

Organizational citizenship refers to voluntary work behavior that goes beyond job requirements and contributes to the organization's success. This can include things like helping coworkers, participating in committees or volunteer work, and providing suggestions for improving the organization. Job satisfaction, cognitive dissonance, job involvement, and organizational commitment are all related concepts, but are not the same as organizational citizenship.

Which of the Following Refers to Work Behavior That Goes