Rock Bottom, Inc. (RBI) has a relatively high turnover rate among its new employees. Recently, the human resource department conducted a series of interviews with employees who were choosing to leave RBI after a short period of time. It was concluded that unmet expectations were the primary reason these people were leaving so soon. RBI can begin to solve this problem by emphasizing:
A) external recruiting.
B) affirmative action.
C) better training and development.
D) the use of realistic job previews.
E) employment-at-will.

Question

Quizplus · Accepted Answer

The use of realistic job previews can help to manage employee expectations by giving them an accurate representation of the job, the work environment, and the company culture before they are hired. This can help to reduce turnover rates among new employees who may otherwise have unrealistic expectations about their job and what it entails. Options A, B, C, and E do not address the issue of unmet expectations specifically, and may not be effective in reducing turnover rates among new employees.