Barry Miller
The promotion to first-line manager took place just six weeks ago for Barry Miller. He was well-qualified for the promotion, but the new job still required a lot of training. One of the challenges has been to coordinate his team's production with the needs of the sales department and with the availability of raw materials from his suppliers. Setting priorities and developing schedules to accomplish the work is a part of Barry's job that he has really enjoyed. The challenges to maintain high rapport and to build a strong team with his employees have already brought him a lot of satisfaction. In reflecting about the last six weeks, Barry concludes that he is very happy about his new job.
-By maintaining information links, Barry Miller was exhibiting the interpersonal role of:
A) figurehead.
B) leader.
C) liaison.
D) monitor.
E) spokesperson.

Question

Barry Miller 
The promotion to first-line manager took place just six weeks ago for Barry Miller. He was well-qualified for the promotion, but the new job still required a lot of training. One of the challenges has been to coordinate his team's production with the needs of the sales department and with the availability of raw materials from his suppliers. Setting priorities and developing schedules to accomplish the work is a part of Barry's job that he has really enjoyed. The challenges to maintain high rapport and to build a strong team with his employees have already brought him a lot of satisfaction. In reflecting about the last six weeks, Barry concludes that he is very happy about his new job.
-By maintaining information links, Barry Miller was exhibiting the interpersonal role of:
A) figurehead.
B) leader.
C) liaison.
D) monitor.
E) spokesperson.

Quizplus · Accepted Answer

The interpersonal role of a liaison involves maintaining information links both inside and outside of the organization. Barry's challenge of coordinating his team's production with the needs of the sales department and suppliers requires him to maintain these information links, making C the best choice. A figurehead represents the organization in symbolic ways, a leader motivates and directs employees, a monitor gathers and evaluates information, and a spokesperson informs and communicates with people outside the organization. While these roles may also be important to Barry's job, they do not directly relate to his maintenance of information links as a liaison.

Barry Miller The Promotion to First-Line Manager Took Place Just Six Weeks