The first step that managers need to take to achieve control over organizational activities is to
A)measure actual versus perceived performance.
B)establish measurable standards of performance or goals.
C)perform tests to confirm consistency.
D)compare actual performance against established goals.
E)evaluate the results and take corrective action.

Question

Quizplus · Accepted Answer

Establishing measurable standards of performance or goals is the first step in achieving control over organizational activities. This is because it provides a benchmark against which actual performance can be compared.

The First Step That Managers Need to Take to Achieve