Each morning, the COO of Widgets Inc. strolls through the production plant and chats with employees. The COO uses this time to establish relationships with employees and share or receive information on work-related topics. This is an example of

Question

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Management by wandering around (MBWA) is a management style where managers walk around in an unstructured manner to interact with employees, gather information, and build relationships.

Each Morning, the COO of Widgets Inc