The managers at a theme park are comparing the number of annual passes they sold last year with the number of annual passes sold by other high-performing parks. This is an example of
A)concurrent control.
B)management by objectives.
C)feedback control.
D)benchmarking.
E)financial performance measurement.

Question

Quizplus · Accepted Answer

Benchmarking involves comparing one's business processes and performance metrics to industry bests or best practices from other companies. In this case, the managers are comparing their annual pass sales with those of other high-performing parks.

The Managers at a Theme Park Are Comparing the Number