DeMarcus has been general manager of the Surf and Turf Club restaurant for many years and always schedules extra staff for the busy Friday night shift. Business has been consistently slow on Fridays in recent months, but DeMarcus decides to continue with the extra staffing. His decision demonstrates
A)confirmation bias.
B)dialectical inquiry.
C)groupthink.
D)representativeness bias.
E)illusion of control.

Question

Quizplus · Accepted Answer

Confirmation bias is the tendency to seek out information that confirms one's existing beliefs. In this case, DeMarcus believes that Fridays are busy, so he schedules extra staff even though business has been slow in recent months.

DeMarcus Has Been General Manager of the Surf and Turf