A hotel is able to identify its "best" guests through its data collection system.
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Q12: According to the article, why should the
Q13: A property's yield management objective is to
Q14: Garry Dickover gives a number of reasons
Q15: According to the author, the first and
Q16: The authors of the article state, profits
Q18: The goal of yield management is to
Q19: The phrase, "sold up the river", refers
Q20: Why should a front office manager meet
Q21: At present, the pricing strategies employed by
Q22: Which of the following was NOT listed
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