One of the four defining characteristics of McDonaldization is predictability. What does this predictability refer to?
A) the ability to predict the future growth of the company
B) the ability to predict one's experience across different settings
C) the ability to predict where the product will spread
D) the ability to predict who will buy the product

Question

Quizplus · Accepted Answer

Predictability in McDonaldization refers to the uniformity and standardization of experiences across different locations, ensuring customers know what to expect.

One of the Four Defining Characteristics of McDonaldization Is Predictability