Which of the Following Statements Is TRUE with Respect to Alternative

Which of the following statements is TRUE with respect to alternative dispute resolution?

A) because they work outside of the regular court system, small claims courts are considered a form of binding arbitration
B) Negotiation is often considered a binding process when used by large corporations.
C) Arbitration cannot be used unless the parties previously created a contract that required all disputes to be sent to arbitration.
D) Arbitration is often preferred to mediation when the parties want to receive a binding decision from a third party.
E) While negotiation and mediation are confidential procedures, arbitration is not confidential because arbitrators' decisions are always reported in public documents.