In the Perrow framework, task variability refers to the:
A) number of tasks the worker is assigned.
B) number of exceptions encountered in performing a task.
C) number of difficult tasks within the organization.
D) extent of departmental complexity within the organization.

Question

Quizplus · Accepted Answer

Task variability refers to the number of exceptions encountered in performing a task. It measures the degree to which the work process is predictable or routine. When task variability is high, employees face a high degree of uncertainty and need to make judgments and decisions based on a variety of factors. This can increase the likelihood of errors, accidents, and unintended consequences.

In the Perrow Framework, Task Variability Refers to The