Which quality management pioneer is best known for the book Quality Is Free?
A) Joseph Juran
B) Paul Pareto
C) Philip B. Crosby
D) Kaoru Ishikawa
Correct Answer:
Verified
Q49: A systematic approach to managing quality that
Q50: Quality planning is usually performed:
A)before other project
Q51: _are tools used to ensure that a
Q52: The 80/20 rule is also known as
Q53: A plan specifying how quality measures will
Q55: Cost of quality includes:
A)the costs to improve
Q56: The costs of rework in programming are
Q57: In the early 1990's Robert Kaplan and
Q58: Cost/benefit analyses are:
A)utterly useless.
B)very accurate.
C)sometimes criticized for
Q59: What is another name for the 80/20
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