Enrico purchased a home stereo system from Wide Spectrum Sound for $4,000. When the components were all connected the sound produced was so muffled that it needed to be played at full volume in order to get a reasonable clarity. When Enrico returned to Wide Spectrum, the clerk pointed to a clause on the back of the sale receipt that stated: "There are no other warranties or conditions expressed or implied by common law, statute, or otherwise." The clerk also pointed out the same term in the manufacturer's warranty card included with the system. Which of the following would assist Enrico in obtaining a remedy for his defective sound system?

Question

Quizplus · Accepted Answer

Consumer protection laws are designed to protect consumers from unfair or deceptive practices by businesses. In this case, the clause excluding warranties on the back of the sales slip may be considered an unfair or deceptive practice, as it is not clear and conspicuous and may not have been reasonably foreseeable by Enrico. As a result, consumer protection laws may allow Enrico to obtain a remedy for his defective sound system.

Enrico Purchased a Home Stereo System from Wide Spectrum Sound