Past Success May Often Be Based on Excellent Relationships with Customers

Past success may often be based on excellent relationships with customers, suppliers and employees. Which problems may arise as a result? Choose all that apply.

A) Customers will accept the need for change and are very unlikely to switch to new suppliers.
B) It may be difficult to make a fundamental change in strategy.
C) Major changes required in the skill base may involve changes in the workforce.
D) Major changes in the the products created may require a change to new suppliers.