What is 'benchmarking'?
A) Setting a standard (benchmark) that acts as a strategic objective for the firm to achieve
B) A performance appraisal system for evaluating the contribution each member of staff makes to overall performance
C) Evaluating an organisation's performance relative to others which are best in class
D) A method of raising quality standards by comparing current performance with last year's data to ensure things improve year on year
Correct Answer:
Verified
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Q11: The process of applying the value chain
Q12: Which of the following reasons explains why
Q14: Which of the following techniques is not
Q15: Which of the following is not an
Q16: Which of the following are important for
Q17: Which of the following statements best explains
Q18: Which two comments accurately explain what the
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