Constance Is the Store Manager for Fins, a Pet Store

Constance is the store manager for Fins, a pet store specializing in tropical fish. She needs to hire a full-time salesperson. What should she do first?

A) Look at the worst employees and determine what characteristics make them ineffectual workers
B) Visit other stores and look at how their employees treat customers
C) Set up the guidelines she will use to recruit, select, train, and evaluate the new salesperson
D) Identify essential activities that need to be performed and the qualifications used to perform them effectively
E) Ask the opinions of the store's long-time customers