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Involves a Five- Step Process Called DMAIC (Define,measure,analyze,improve,and Control)designed to Improve

Question 83

Multiple Choice

involves a five- step process called DMAIC (define,measure,analyze,improve,and control) designed to improve quality.


A) ISO 9000
B) Total quality management (TQM)
C) Kansei engineering
D) Six Sigma
E) ISO 14000

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