The final stage of customer relationship management (CRM)programs is to identify customers in terms of both their needs and their value to the company.

Name: The final stage of customer relationship management (CRM)programs is to identify customers in terms of both their needs and their value to the company.
Brand: Quizplus
Rating: 4.9 (43 reviews)

Question

Quizplus · Accepted Answer

The final stage of CRM programs is typically to enhance customer relationships and loyalty, not just to identify customers. Identifying customers is an earlier stage in CRM processes.

The Final Stage of Customer Relationship Management (CRM)programs Is to Identify