Several Years Ago You Began a Small Retail Store to Sell

Several years ago you began a small retail store to sell computer parts. The store grew and the business expanded to offer computer repair and custom programming. You have noticed that people have definite expectations about what their appropriate roles within the expanding company should be.
-You can help the people in the company understand their roles and the roles of other people by explaining some common facts about roles. Which of the following is not true?

A) Each person will be expected to play a number of diverse roles.
B) It may be helpful for them to view role expectations through the perspective of a psychological contract.
C) People can be flexible in the roles that they play.
D) Most people have the ability to shift roles rapidly when they recognize that the situation and its demands require major changes.
E) Role perception is how people believe others are expected to act in their given roles.