Several Years Ago You Began a Small Retail Store to Sell

Several years ago you began a small retail store to sell computer parts. The store grew and the business expanded to offer computer repair and custom programming. You have noticed that people have definite expectations about what their appropriate roles within the expanding company should be.
-To clear up role confusion, you have decided that you must come to an unwritten agreement with each employee about your mutual expectations. You are developing a(n) __________ .

A) employment contract
B) role playing document
C) role expectation contract
D) implicit role adherence schedule
E) psychological contract