Shakil recognizes that his firm is plagued by organizational politics. He is not good at playing games and instead frequently engages in defensive behaviors in order to protect himself and his interests. Shakil is frustrated because he believes that he has little control over his environment, and his environment is uncomfortable to him. He has had some success at establishing a sense of control for himself by appearing to be more or less supportive publicly while doing little or nothing privately.
-Shakil also attempts to project an image of competence and thoroughness by rigorously documenting all of his activity. This defensive behavior is termed_______ .

Question

Quizplus · Accepted Answer

Buffing is a defensive behavior where an individual attempts to project an image of competence and thoroughness, often by rigorously documenting their activities to protect themselves from blame or criticism.

Shakil Recognizes That His Firm Is Plagued by Organizational Politics