Which of the following statements is true about human expectations?
A) Expectations are very flexible and easily changed.
B) Expectations are very resistant to change.
C) Expectations are very likely to be disconfirmed, especially in complex situations.
D) Expectations are more likely to be confirmed when people are in a sad mood than when they are in a happy mood.

Question

Quizplus · Accepted Answer

Expectations are often resistant to change because they are based on prior beliefs and experiences, which can create a cognitive bias that makes people interpret new information in a way that confirms their existing expectations.

Which of the Following Statements Is True About Human Expectations