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A Manager Uses Education and Communication in Order to Overcome

Question 14

Multiple Choice

A manager uses education and communication in order to overcome employee resistance to change. This means that the manager will


A) make use of discussions, presentations, or demonstrations to groups of employees in order to inform people about the proposed change.
B) allow employees to help design and implement the desired change.
C) offer incentives, tradeoffs, or provide special benefits to accept the change.
D) require employees to give their opinions about the change process.

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