_________refers to the concentration of decision authority at the top levels of the organizational hierarchy.
A)Formalization
B)Centralization
C)Departmentalization
D)Decentralization

Question

Quizplus · Accepted Answer

Centralization refers to the practice of concentrating decision-making authority at the top levels of the organizational hierarchy, meaning that major decisions are made by higher-level managers rather than being distributed throughout the organization at lower levels.

_________Refers to the Concentration of Decision Authority at the Top