Application of Mintzberg's Management Roles
Suzanne was amazed. She had just spent the day with the CEO of a major manufacturing firm through a "Visit with a Manager Program" developed by the college she attends. She was exhausted and wondered how the CEO managed the hectic pace. Suzanne was amazed by the number of "hats" that the CEO was wearing throughout the day. The day had started with a general manager's meeting where, the latest news concerning the competition had been announced by the CEO. Then Suzanne and the CEO had spent an hour completing a report to be given the following day to the board of directors. Lunch, where Suzanne had hoped to have time to ask questions, was an informal meeting with a group of suppliers who were concerned about their increasing costs. As soon as they had returned to the office, the CEO received a message of a fire in one of the major warehouses. They were immediately off to the location to assess the damage. Then that evening, there was a formal dinner sponsored by the local Chamber of Commerce, which the CEO had invited Suzanne to attend. Suzanne had declined, because she was exhausted.
-At the General Manager's Meeting, the budget for new fire alarms sensors were approved along with a program for training all employees in first aid, what role(s)were the General Managers performing at the meeting?
A)Resource allocator and negotiator
B)Disturbance handler and leader
C)Leader and resource allocator
D)Disturbance handler and resource allocator

Question

Quizplus · Accepted Answer

At the General Manager's Meeting, the roles of "Leader" and "Resource Allocator" were performed. The approval of budgets for new fire alarms and a first aid training program demonstrates the allocation of resources, while leading the meeting and making strategic decisions showcases leadership.