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Research Shows That Customers Do Not Complain Because of Three

Question 28

Multiple Choice

Research shows that customers do not complain because of three main reasons. Which of the following is not one of these reasons?


A) It is not worth the time and effort
B) They believe nothing will be done even if they do complain
C) They do not know where or how to complain
D) There are not enough comment cards

Correct Answer:

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