Arthur is the new president of the returned servicemen's association. He plans to honour its old customs, but also wants to modernise it and make it attractive for new members. What can Arthur do? One solution to this paradox has been offered by:

Question

Quizplus · Accepted Answer

Hollander's notion of idiosyncrasy credit suggests that leaders can deviate from group norms or introduce innovations once they have earned enough credibility or "credit" by initially conforming to group norms and expectations. Arthur can use this approach to honor old customs while gradually introducing modern changes, as he builds trust and credibility within the association.

Arthur Is the New President of the Returned Servicemen's Association