In 2001 and 2002,McDonald's tried to improve the quality of its service by hiring mystery shoppers to evaluate service,cleanliness,and food quality.

Name: In 2001 and 2002,McDonald's tried to improve the quality of its service by hiring mystery shoppers to evaluate service,cleanliness,and food quality.
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Quizplus · Accepted Answer

This statement is true. McDonald's did indeed hire mystery shoppers to evaluate service, cleanliness, and food quality in an attempt to improve their overall quality of service.

In 2001 and 2002,McDonald's Tried to Improve the Quality of Its