When Suellen learns that her roommate will be an international student from Britain, she is worried that she will be stiff and reserved.She is very surprised, but pleased, when her roommate, Diana, turns out to be bouncy and emotional.Suellen is surprised because Diana's behavior violates
A)cross-cultural congruence.
B)gender norms for emotionality.
C)cultural display rules.
D)conformity.

Question

Quizplus · Accepted Answer

Diana's behavior violates cultural display rules, which are unwritten rules that dictate how emotions should be expressed and how much emotion is appropriate in a given situation. Suellen expected Diana to be reserved based on her cultural background, but instead, Diana's emotional behavior went against these expectations.

When Suellen Learns That Her Roommate Will Be an International