Melissa knows that miscommunications are more likely when she uses text messages and emails, as compared to speaking to someone face-to-face.To ensure that her messages are clearly understood, she should do which of the following?

Question

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Using emoticons can help convey nonverbal cues that may be missing in text messages and emails, reducing the likelihood of miscommunication. Sending only short messages (A) may not provide enough information and could potentially lead to confusion. Restricting messages to people she knows well (C) may not necessarily prevent miscommunication as misunderstandings can happen even with people we know well. Texting and emailing those who make distress-maintaining attributions (D) is not a proactive solution to preventing miscommunications.

Melissa Knows That Miscommunications Are More Likely When She Uses