When Carlos was promoted,he moved into a new office with a new phone extension. Every time he is asked for his phone number,Carlos first thinks of his old extension,illustrating the effects of

Question

Quizplus · Accepted Answer

Proactive interference occurs when previously learned information interferes with the ability to learn new information. In this case, Carlos's old phone extension is interfering with his ability to remember his new phone extension.

When Carlos Was Promoted,he Moved into a New Office with a New