After Mrs. Chanski and her children had helped themselves to free samples of the cookies being promoted in the grocery store,she felt obligated to buy some,even though they seemed unreasonably expensive. Her reaction best illustrates the significance of

Question

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The scenario reflects the reciprocity norm, which states that people feel obligated to return a favor or gesture after someone has given or done something for them. Mrs. Chanski and her children received free samples, which led to her feeling obligated to purchase the expensive cookies.

After Mrs Chanski and Her Children Had Helped Themselves to Free