Factory workers want a pay rate of $15 per hour,but management offers $12 per hour.After weeks of conflict,they agree to have a third party set the pay scale.After hearing both sides,the third party sets the rate at $14.4.This is an example of resolving conflict through

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This scenario describes the process of arbitration, where a neutral third party is brought in to listen to both sides and make a decision on the matter at hand.

Factory Workers Want a Pay Rate of $15 Per Hour,but