To diminish and discourage dysfunctional conflict, managers can do all of the following, except:
A)Alter the source of conflict
B)Reduce interpersonal hostility
C)Reduce collaboration
D)Promote cohesiveness
E)Promote positive group norms

Question

Quizplus · Accepted Answer

Reduced collaboration can actually increase dysfunctional conflict as it may lead to misunderstandings and lack of effective communication between team members. The other options, altering the source of conflict, reducing interpersonal hostility, promoting cohesiveness, and promoting positive group norms, are all effective ways to diminish and discourage dysfunctional conflict.

To Diminish and Discourage Dysfunctional Conflict, Managers Can Do All