Alex, a supervisor of a manufacturing unit, is concerned about Keith's work performance. Alex decides to set up a meeting with Keith to understand the situation better. In the context of the counseling interview, which of the following should be Alex's first step?

Question

Quizplus · Accepted Answer

Alex should begin the meeting with a discussion of what the problem is. This will help Keith understand the reason for the meeting and provide him with an opportunity to voice his concerns. Once the problem has been identified, Alex can move on to discuss possible solutions and schedule follow-up meetings as necessary. However, it is important to first establish what the problem is before jumping into solutions.

Alex, a Supervisor of a Manufacturing Unit, Is Concerned About