Much of the verbal communication that occurs in organizations is in writing because
A) writing allows users to communicate nonverbally as well as verbally.
B) writing is the only way to communicate laterally.
C) written communication provides a record of what people tell one another.
D) written communication eliminates any disruptions caused by noise.

Question

Quizplus · Accepted Answer

Written communication allows for a record of what was communicated, which can be referred back to in case of any confusion or dispute. This is especially important in organizational settings where there may be multiple people involved in a conversation or decision-making process. Written communication also allows for more careful consideration of wording and ensures that the message is conveyed clearly and accurately. However, writing is not the only way to communicate laterally (B), as face-to-face or phone conversations can also achieve this. Writing also does not necessarily eliminate disruptions caused by noise (D), as the recipient may still be in a noisy environment when reading the written message. Writing can provide some nonverbal cues (A), such as through the formatting or tone used, but it is not the primary reason why much verbal communication in organizations is in writing.

Much of the Verbal Communication That Occurs in Organizations Is