Steven is the supervisor of a transport company. He feels that he should do something to be more informed about his employees. Which of the following is a way for Steven to be more informed about his employees?
A) He should encourage upward communication.
B) He should discourage diagonal communication.
C) He should rely on rumors.
D) He should shut down all forms of grapevine communication.

Question

Quizplus · Accepted Answer

Encouraging upward communication, which is communication from subordinates to supervisors, will allow Steven to be more informed about his employees. This type of communication can provide valuable insight into the needs and concerns of employees, allowing Steven to make informed decisions and adjustments to improve their work environment. Discouraging diagonal communication, which is communication between employees at different levels or departments, may limit Steven's access to information and ideas that could improve the company. Relying on rumors and shutting down grapevine communication are not productive ways to gather information about employees as they may not be accurate or reliable.

Steven Is the Supervisor of a Transport Company