Supervisors can increase their own and their team's productivity primarily by
A) understanding the goals of quality programs and their own role in achieving those goals.
B) implementing strict rules and dictating departmental goals that need to be achieved.
C) focusing on the average rate of return and the payback period of investments made on new equipment.
D) utilizing conceptual and planning skills to develop new control strategies.

Question

Quizplus · Accepted Answer

Understanding the goals of quality programs and one's own role in achieving those goals is key to improving productivity in oneself and the team. It enables supervisors to identify and eliminate unnecessary steps in processes, implement process improvements, and ensure that the team is working towards the same goals. Implementing strict rules and dictating departmental goals can lead to demotivated employees and may not necessarily address the root cause of productivity issues. Focusing solely on financial metrics such as the average rate of return and the payback period can overlook the importance of qualitative factors such as employee satisfaction and engagement. Utilizing conceptual and planning skills to develop new control strategies is beneficial, but without understanding the goals and purpose of the strategies, they may not be effective in improving productivity.

Supervisors Can Increase Their Own and Their Team's Productivity Primarily