Kenny, a team leader, remembers that the last time he gave a negative performance appraisal, Lisa, a team member, became very hostile. He decides against the idea and tries to keep the appraisal meeting neutral by not criticizing her too much, even though a negative appraisal two years ago had led Lisa to improve her performance. This is an example of the human compromise known as ________.
A) the recency syndrome
B) bounded rationality
C) rationalization
D) stereotyping

Question

Quizplus · Accepted Answer

The recency syndrome is the tendency to give more weight to recent events than to past events. In this case, Kenny is giving more weight to Lisa's recent hostility than to her past improvement in performance.

Kenny, a Team Leader, Remembers That the Last Time He