John is an AutoCAD designer with MotoCorp Ltd. He reports to the research and development manager as well as the operations manager of his company. He often receives conflicting directions from both these departments, which severely impact his productivity as he must redo machine designs every time. Which of the following is violated in this scenario?
A) Parity principle
B) Chain of command
C) Unity of command
D) Controlling principle

Question

Quizplus · Accepted Answer

The scenario describes a violation of the unity of command principle. This principle states that an employee should receive direction and guidance from only one manager to avoid conflicting instructions and a decrease in productivity. In this case, John is receiving conflicting directions from both the research and development manager and the operations manager, leading to the need for redesigns and a decrease in productivity.

John Is an AutoCAD Designer with MotoCorp Ltd