When setting performance standards, a supervisor must avoid
A) communicating performance standards to employees.
B) being a slave to the past.
C) having very specific standards.
D) apparent and achievable standards.

Question

Quizplus · Accepted Answer

A supervisor must communicate performance standards to employees, otherwise employees will not know what is expected of them. Having very specific standards can be beneficial in some cases. The key is to avoid being a slave to the past, meaning that past performance should not be the only factor considered when setting new standards. Standards should be apparent and achievable, but also challenging enough to encourage improvement.

When Setting Performance Standards, a Supervisor Must Avoid