In the context of supervising a diverse workforce, which of the following is true of communication?
A) Communication is one area in which supervisors can serve as particularly good role models of managing diversity constructively.
B) Nonverbal communication is not as powerful in many contexts as the actual words people say.
C) Body language does not differ across cultures.
D) Only spoken communication offers opportunities for bridging the gaps between cultures.

Question

Quizplus · Accepted Answer

Communication is a key area for managing diversity constructively, and supervisors can serve as role models by embracing and modeling inclusive communication practices.

Answer: B 
 Nonverbal communication, such as tone of voice and body language, is often just as important as the actual words people say, and can vary significantly across cultures.

Answer: C 
 Body language can vary significantly across cultures, and it is important for supervisors to be aware of and sensitive to these differences in order to effectively communicate with a diverse workforce.

Answer: None of the above 
 Option D is incorrect, as both spoken and nonverbal communication can offer opportunities for bridging gaps between cultures. Supervisors should be aware of and able to utilize both forms of communication in order to effectively manage a diverse workforce.

In the Context of Supervising a Diverse Workforce, Which of the Following