In the context of the characteristics of groups, norms refer to
A) the efforts made by group leaders to support their groups.
B) the organizational rules that all employees are expected to adhere to.
C) the previous achievements and successes that are used as benchmarks for individual group performance.
D) the standards for appropriate or acceptable behavior in groups.

Question

Quizplus · Accepted Answer

Norms refer to the standards for appropriate or acceptable behavior in groups. These can include behavioral expectations, decision-making processes, and communication styles. Norms can be explicit or implicit, and they can vary from group to group. They provide a framework for understanding what behavior is expected of group members, and they help to establish group cohesion and identity.

In the Context of the Characteristics of Groups, Norms Refer