Jim and Nancy are managers at Zensol Inc. Jim proposes a plan for improving customer satisfaction, but Nancy disagrees with his plan. However, she asks him to speak about his plan at the quarterly meeting to see if the other members of her department like it. In the context of the characteristics associated with team productivity, which of the following most accurately highlights the characteristic that Nancy made sure was present in their department?
A) Honesty and integrity
B) Comfortable environment
C) Atmosphere of listening
D) Access to information

Question

Quizplus · Accepted Answer

Nancy made sure that an atmosphere of listening was present in their department by allowing Jim's plan to be presented at the quarterly meeting and giving others the opportunity to provide their opinion. This characteristic is important for team productivity as it allows for open communication, collaboration, and the consideration of different perspectives.

Jim and Nancy Are Managers at Zensol Inc