Melbourne's Suburban Train Service Provider, the Metro, Issued a Statement

Melbourne's suburban train service provider, The Metro, issued a statement about service quality for the month of March, 2012. Notable statistics from the statement are that 98.6 per cent of scheduled services actually ran and that 80.5 per cent of trains ran on time. Based on this statement, which of the following conclusions are reasonable?

A) Conformance quality exceeds performance quality.
B) Performance quality exceeds conformance quality.
C) Both conformance quality and performance quality are operating at acceptable levels.
D) Both conformance quality and performance quality are operating at unacceptable levels.
E) none of the above