One Technique That Service Providers Can Use to Address the Problem

One technique that service providers can use to address the problem of perishability is to:

A) offer incentives to encourage customers to use the service during non- peak periods.
B) use a consistent pricing policy.
C) eliminate complementary services so that employees can focus on the core.
D) provide tangible cues through the physical environment, communications and staff uniforms.
E) standardise the service process.