Eva runs a housecleaning business. She provides each employee with a written set of step-by-step instructions for how to use each cleaner and how to clean every aspect of a client's home. Eva routinely drops in unannounced to make sure her employees are doing as they're told. Eva knows her employees seek only the security of a job with a paycheck and do not care about the quality of the work they produce. Eva's management style can be classified as ________.

Question

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Eva's management style can be classified as Theory X, which assumes that employees are inherently lazy and need to be closely monitored and controlled to ensure they are doing their job properly. Eva's use of written instructions and surprise check-ins suggests that she does not trust her employees to work independently and needs to provide constant supervision and direction.

Eva Runs a Housecleaning Business