Sally Hodges manages the housekeeping staff at a luxury resort. Most of the workers she interacts with are originally from Guatemala. Sally has decided to take a course in Spanish in order to communicate better with her staff. She is developing her ________ skills.
A)interpersonal
B)technical
C)leadership
D)conceptual

Question

Quizplus · Accepted Answer

Sally is working on improving her ability to communicate with her staff, which is a key aspect of interpersonal skills. Technical skills refer to specific job-related abilities, leadership skills involve guiding and motivating a team, and conceptual skills involve thinking strategically and understanding the big picture.

Sally Hodges Manages the Housekeeping Staff at a Luxury Resort