What Is the Nurse's Initial Action When Working with a Patient

What is the nurse's initial action when working with a patient with diagnosed with posttraumatic stress disorder (PTSD) ?

A) Assure the patient that the nurse can be trusted.
B) Work with the patient to find a way to reduce stress.
C) Encourage verbalization rather than physical acts to address anger.
D) Support the patient's ability to evaluate past behaviors as either effective or noneffective.